Communication History
Condo Manager automatically keeps a history of all communications made with owners, tenants and suppliers
Every email and letter sent with Condo Manager is automatically included in the communication history
Add Phone Calls to the communication history
Phone calls with owners are easily included in the Communication History using Condo Manager "New Communication" screen. This screen allows you to
- Record to whom the communication is related - the caller can be selected from any
corporation
- Record the purpose of the call, and enters notes for it in a free-format text zone
- Save the duration of the call (an on-screen timer is there to help you) - this duration time is used in the Profitability Module' to evaluate time you spend managing this
corporation
- Accept a credit card payment directly from this screen
- Create a service request or work order directly from this screen
- Add a reminder in your "To Do" list, or to someone else's list directly from this screen
- Print the message if needed
- You can even use the Caller ID service from your phone company to automatically select the right owner when a call is received
Search in the Communication history
- The communication history is searchable by owner's name, dates and account number
- You can even search in several corporations at the same time
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