Condo Manager - HOA and condominiums association accounting software
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Service Requests and Work Orders Module

This optional Condo Manager module allows managing all the maintenance part of your management.

Service Requests

  • Record your service requests from owners, tenants or others
  • Select where the job will be done (in unit and/or in public area)
  • Approve or refuse service request
  • Automatically send an acknowledgement to the owner upon service request approval

Tenders Management

  • Produce the quote requests and send them to one or several suppliers using already recorded information (no need to type it).
  • Keeps an history of quotes received

Work Orders

  • Create Work Orders from scratch or transform a service request into a work order
  • Once the supplier is selected, print the work order and send it by mail or Email.
  • Bill an owner (or tenant) if you want to charge the cost back to this owner.
  • Transform the work order into a payable invoice.
  • Attach any kind of files to any service request or work order (ex. Photos before and after the work, contracts, insurance policy, etc.).

Service Requests and Work Orders History

  • Benefit from a history listing all service requests, quote requests and work orders.
  • Produce inter-association reports on service requests or work orders.
  • Extract or search the information based on several criteria

Assets Management and Maintenance

  • Manage your assets in relation with the Reserve Fund and the building maintenance book.
  • Establish a list of tasks to be done to ensure an adequate follow-up of the main structural elements of the building and land (Elevators, roof, windows, bricks, concrete slab, etc.)
  • Define who is responsible for each task
  • Report automatically all new tasks to the To Do List
  • Manage warranties, insurance contract and maintenance contract for all elements.
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