Web Site Service
Advantages for the Property Manager

Give a better service to your owners and be more productive at the same time

• As a matter of facts, all owners have access to more information about their association and their own account at any time without having to contact your office. Then, they get a better service without having you to intervene to give the information required. A big time saving!

Personalize your Web site and create a closer relation and better understanding between you and your customers

• The Condo Manager Web site may display your own corporate logo, your colors and can even be named with your own domain name. Nobody consulting the Web site will ever know it is hosted by Condo Manager. It will be totally transparent to your clients.
• Communicate with us for more details about this productive service.

• Reduces the number of calls from your owners and tenants to obtain this information from your employees.
• Increases the speed of the payment processus

Suppliers, banks accounts, other receivables accounts statements on the Web

• Allows to consult on line account statement (like owners, suppliers, bank accounts, receivable accounts, etc.).
• Allows to make all this information available to the directors of the board, the association’s manager, and by the fact, reduces the phone calls which would be required without the Web service.

• All financials statements may be available or not, based on your choice
• Make them available
  • to your employees only
  • to your employees and the directors of the board only
  • Or to owners, directors of the board and your employees, reducing the phone calls or faxes to your office.

• Publish the ownership act or other similar documents and avoid useless phone calls or faxes about these documents

• All owners’ profiles are accessible from the Web with a personalized password. Owners can see and correct if needed the own profile information. All modifications made by the owners automatically update your Condo Manager database.
• This makes keeping your files up to date easier than ever.
• You can even access the directory from your cell. phone (Pocket PC or Blackberry)

• Allows owners to send architectural change requests and report CC&R violations to the management team
• Allows owners to see their CC&R Violation history (closed and opened violations) in their profile.
• Allows owners to see their Architectural Change Request history in their profile.

• Phone directory displaying resource people with their respective responsibility
  It allows to direct to the appropriate resource person all phone calls or direct interventions.

• Allows to consult all profile information for owners, tenants, payables and receivables.
• It contains the complete data as phone numbers, E-mail address, emergency contacts, etc.
• Moreover, you benefit from a function permitting to make an inter-association search.

• Send E-mails to one or several owners from the Web site.
  

Surveys

• Create surveys to get the opinions of the owners about any subject, e.g. paint color or budget usage,
• Each owner can vote one time on each survey.
• Results are automatically graphed on a web page that can be accessed by every owner.
• You can add as many surveys as needed on the web site.

Service Requests and Work Orders

• Management of service requests and work orders
• Owners can produce their own service requests using the Web (or not) depending on your configuration
• You can accept or refuse the requests
• You can issue a work order to a supplier or to your staff
• You can do the follow-up for all requests and work orders
• The owner is informed all along the process, by E-mail and via the Web site of his request status.
• You can even manage all this via your cell. phone (Pocket PC or Blackberry).
  
  

For more of information:

• Try Condo Manager web service with the demo association web site

• Contact us for any other information or to buy Condo Manager.

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