Service Requests and Work Orders Module

This optional Condo Manager module allows management of all your maintenance.

Service Requests

• Record your service requests from owners, tenants or others
• Select where the job will be done - in unit and/or in public area
• Approve or refuse service request
• Automatically send an acknowledgement to the owner upon service request approval

Tenders Management

• Produce the quote requests and send them to one or several suppliers using already recorded information - no need to type it
• Keeps history of quotes received

Work Orders

• Create Work Orders from scratch or transform a service request into a work order
• Once the supplier is selected, print the work order and send it by mail or email
• Bill an owner or tenant if you want to charge back the cost
• Transform the work order into a payable invoice
• Attach any kind of files to any service request or work order, e.g. photos before and after the work, contracts, insurance policy, etc.

Service Requests and Work Orders History

• Benefit from a history listing all service requests, quote requests and work orders
• Produce inter-corporation reports on service requests or work orders
• Extract or search the information based on several criteria

Assets Management and Maintenance

• Manage your assets in relation with the Reserve Fund and the building maintenance book
• Establish a list of tasks to be done to ensure an adequate follow-up of the main structural elements of the building and land, e.g. elevators, roof, windows, bricks, concrete slab, etc.
• Define who is responsible for each task
• Report automatically all new tasks to the To Do List
• Manage warranties, insurance contracts and maintenance contracts for all elements.

Download a pdf version of this page

Check out these other links for more information about Condo Manager:

• Frequently Asked Questions
• Screenshots
• Condo Manager Report Samples
• Required configuration
• How much will I have to invest?

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